Returns
Enter your Order Information
Don't remember your order number?
Don't worry. Enter the email address used for past orders and a list will be emailed to that address.
Return Policy
Don't live in fear of customer service denying your request to return an item you don't like. If you aren't completely satisfied with your order, send it back -- no deadlines, no fees, no questions asked.
It's just another part of the Routine.
Instructions
- Fill out the online returns form. A UPS label will be sent to you via email.
- Print off UPS label.
- Make sure all shipping labels, barcodes, and stickers are covered or removed.
- Place your apparel in a box and drop it off at the nearest UPS store or any affiliate that ships via UPS.
UPS affiliates include your nearest UPS Store®, UPS Drop Box, UPS Customer Center, UPS Alliances (Office Depot®, or Staples®) or Authorized Shipping Outlet near you. To find the closest UPS location visit http://www.ups.com/content/us/en/index.jsx and select Drop Off.
Need Help?
Need assistance looking up your order? Contact us via phone at 1-877-828-7924, email at support@routine.com, or Live Chat
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